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How Cuyahoga County residents can get help with gas, electric, water and sewer bills

Gas
  1. How to apply for help with your gas bill
  2. Percentage of Income Payment Plan (PIPP)
  3. Home Energy Assistance Program (HEAP)
  4. Winter Payment and Reconnection Plans
  5. Dominion Energy’s EnergyShare program
  6. Columbia Gas of Ohio’s HeatShare program
  7. Medical Certificates
  8. PRC: Prevention, Retention and Contingency
Electric
Three light switches on a white wall
  1. How to apply for help with your electric bill
  2. Percentage of Income Payment Plan (PIPP)
  3. Home Energy Assistance Program (HEAP)
  4. Winter Payment and Reconnection Plans
  5. For customers of FirstEnergy/the Illuminating Company
  6. For customers of Cleveland Public Power
  7. Medical Certificates
  8. PRC: Prevention, Retention and Contingency
Water & Sewer
Water flows from a tap into a white porcelain sink
  1. How to apply for help with your water or sewer bill
  2. Low Income Water Assistance Program
  3. Water and Sewer Affordability Program
  4. Homestead Water and Sewer Program
  5. Sewer Crisis Program
  6. Medical Certificates
  7. PRC: Prevention, Retention and Contingency
A blue calculator and lightbulb sit on top of a utility bill.
Tips for applying for utility assistance

This guide was originally created by Conor Morris and Rachel Dissell as a project of the Northeast Ohio Solutions Journalism Collaborative. Signal Cleveland staff members Olivera Perkins, Abbey Marshall, Stephanie Casanova, Gennifer Harding-Gosnell, Candice Wilder, April Urban and Rachel Dissell updated the guide in January 2023. Mary Ellen Huesken edited the guide.