Cleveland utilities are not regulated by the Public Utilities Commission of Ohio, but CPP voluntarily participates in winter payment and reconnection rules typically required of other utilities by the state of Ohio.
Cleveland does not participate in the PIPP program.
- Customers can use a payment from the HEAP program, if they qualify, as a down payment to reconnect or maintain service.
- To learn more about payment plans, call (216) 664-4600.